In a world where travel agents are passé and most of us are accustomed to building our own itineraries and making our own bookings, be it transport or hotels, this start-up has not only launched an app for expert advice on travel through its team but has also raised a whopping 20 million dollars in funding. Its founder, Paul English, has previously co-founded several other companies including Kayak. We asked Mr. English how they run their business in this environment, and more.
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